SUNSET SPEED - FREQUENTLY ASKED QUESTIONS (FAQ)
Welcome to the Sunset Speed FAQ. We’ve gathered the most common questions our customers ask about performance parts, upgrade packages, orders, and shipping. If you don’t find your answer here, feel free to CONTACT US
How do I place an order?
Simply browse our products, add items to your cart, and proceed through our secure checkout. You’ll receive a confirmation email once your order is placed.
What payment methods do you accept?
We accept all major credit/debit cards, Apple Pay, Google Pay, Bank EFT Transfer and now offer ZIP financing so you can upgrade now and pay later.
Can I finance my purchase?
Yes. With ZIP, you can split payments into manageable installments. Select ZIP at checkout and follow the prompts.
Do you ship internationally?
Yes, Sunset Speed ships worldwide. Shipping rates and times vary depending on your location and the size of the product.
How long will my order take to arrive?
Most in-stock items ship within 2–4 business days. Delivery time depends on your region and chosen shipping method. Special-order or custom products may require additional handling time.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real-time.
Do you offer complete upgrade packages?
Yes, we specialize in Jeep Trackhawk, RAM & TRX, Chrysler, and Jeep SRT performance packages. Each package is designed for maximum horsepower, reliability, and drivability.
Are your products genuine?
All parts sold at Sunset Speed come from trusted brands and performance manufacturers. We sell parts that we use on our own cars, a happy customer is what we strive for!
Do you offer installation services?
YES, as of 2025 Sunset Speed is now the home for parts supply and complete Workshop Services. If you are in another part of Australia to us, we can recommend trusted installers in select regions. Contact us for recommendations.
What is your return policy?
Unused products in original packaging and in good condition may be returned within 14 days of delivery. Some items may be subject to restocking fees. Custom or special-order products are final sale.
How can I contact you?
You can reach us via:
- Email: sunsetspeedwa@gmail.com
- Phone: +61 412 599 919
- Instagram DM: @sunsetspeedwa
- Facebook DM: https://www.facebook.com/sunsetspeed/
- WhatsApp: 0412 599 919
OR
Our Contact form on our website
What if I need help choosing the right package?
Our team is here to help! Send us your vehicle details (year, model &modifications) and we’ll guide you to the best package for your goals.
Do you offer discounts or promotions?
Yes. Follow us on or socials and subscribe to our newsletter for the latest deals, and package launches.
Can I request a custom package?
Definitely. We can tailor upgrade bundles to suit your horsepower targets, budget, and build style. Reach out with your vision and we’ll be more than glad to help make it happen.
